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The problem

The system is great at paying for care. Not so great at preventing it.

Health plans have invested heavily in behavioral health access, yet many members still don't engage until their needs become more acute.

The challenge isn't awareness. It's timing.

Cabana provides an earlier entry point, helping members access support before stress, anxiety, and life challenges escalate into higher-cost care.

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  • ✓ Digital apps offer broad access — but engagement drops off quickly, limiting any real impact on utilization or cost
  • ✓ Care navigation activates after intent — it doesn't prevent high-cost entry points
  • ✓ Expanded networks increase supply but don't manage demand — and can increase total spend
  • ✓ Direct-to-therapy is high-cost by design — and not built for early-stage needs
Plans invest heavily in behavioral health — but lack a mechanism to influence cost before care begins.
Where Cabana Earns Its ROI

Three Places Traditional Models Can't Reach

The lever isn't another app or portal. It's people showing up for each other — and actually coming back.

Early Engagement

Reach Members Before They Enter the System

Cabana Live helps health plans engage members before everyday challenges escalate into higher-cost clinical needs. No diagnosis, referral, or waitlist required.

Members can access live, professionally moderated group support within hours, not weeks, providing an accessible, non-clinical entry point for stress, anxiety, life transitions, and other common concerns. By reaching members earlier, Cabana helps health plans address emerging needs before they become avoidable claims.

Between-Episode Support

Keep Members Engaged Between Episodes of Care

Traditional behavioral health care is often episodic. Members enter treatment, receive care, and then disengage, creating gaps where relapse, setbacks, and avoidable utilization can occur.

Cabana helps fill those gaps with an always-available layer of support that keeps members engaged between appointments and during life transitions. By extending engagement beyond episodes of care, Cabana helps improve continuity, support better outcomes, and reduce costly re-entry into the healthcare system. That's where health plans see measurable ROI.

Hard-to-Reach Populations

Get to the Members Other Models Miss

Cabana connects with members who may not engage with traditional behavioral health services, including those who are hesitant to seek therapy, unlikely to respond to outreach, or looking for support that feels less clinical.

By offering an accessible, low-pressure entry point, Cabana helps health plans engage members earlier, before challenges escalate into higher-cost care needs. Reaching these members sooner creates opportunities for better outcomes and lower downstream costs.

We Take Member Utilization Seriously.

The average retention rate for mental health apps after 30 days is about 4%. Cabana holds between 20–30%. Members actually use it.

Human-Lead Engagement

Cabana pairs digital accessibility with live, professionally moderated support, helping members engage earlier, stay connected longer, and build healthier habits over time.

Rapid Time-to-Support

Members access support within hours, not weeks. Delays in access are a known driver of escalation into higher-cost settings. Faster access creates an opportunity to intervene before conditions worsen.

Data for Ops & Compliance

Meet HEDIS, utilization, and attribution goals with reporting that supports risk stratification, value-based care, and cost offset. Robust analytics without increasing clinical workload.

100% Confidential

No intake forms. No clinical labeling. Members engage anonymously — which is exactly why Cabana reaches people that traditional models miss. When the first step feels safe, people actually take it.

Non-Clinical by Design

Cabana operates entirely outside licensed care delivery — no diagnosis required, no referral required, no clinical staffing dependency. Lower-acuity demand absorbed at lower cost. Delivered without straining your network.

Easy to Launch

Cabana works alongside your existing behavioral health programs and member engagement initiatives, helping you fill gaps in support and extend the value of existing investments.

What it means for your plan

Lower Avoidable Spend. Better Member Experience. A Layer That Works Harder.

The average retention rate for mental health apps after 30 days is about 4%. Cabana holds between 20–30%. Members actually use it.

01

Reduce Avoidable High-Cost Utilization

Many high-cost events start as unmanaged, early-stage needs. Engaging members earlier means fewer avoidable episodes and a lower cost per member over time.

02

Shift Demand Away From Expensive Clinical Resources

A large share of behavioral health demand doesn't need therapy-level care. Cabana absorbs that lower-acuity demand in a lower-cost setting — easing pressure on your network and freeing clinical capacity for the members who need it most.

03

Turn Utilization Into Something You Can Influence

Instead of only paying for care after it happens, you get an upstream layer that shapes when and how members enter the system — supporting more predictable utilization and stronger population health.

04

Get More From the Behavioral Health You Already Fund

EAPs, networks, and digital tools underperform when engagement is low. Cabana drives the sustained engagement that makes the benefits you already pay for work harder.

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Questions From Plans Like Yours

How Cabana Works With Health Plans

How can health plans reduce avoidable behavioral health costs?

Health plans reduce avoidable behavioral health costs by engaging members earlier — before low- and moderate-acuity needs escalate into ER visits, urgent care, or intensive treatment. Cabana adds a non-clinical early-engagement layer that reaches members upstream of clinical utilization, so plans can influence when and how members enter care.

Is Cabana a clinical service?

No. Cabana is non-clinical by design — no diagnosis, no referral, and no clinical staffing required. It absorbs lower-acuity demand in a lower-cost setting, without adding to your network's workload.

How quickly can members get support?

Within hours, not weeks. Members join live, professionally moderated group sessions the same day — 86% of members seeking support receive it within the same day.

How does Cabana reach members other models miss?

Cabana consistently engages people who don't seek therapy, don't answer outreach, or aren't comfortable with clinical framing — because support is anonymous, immediate, and built on shared experience. Reaching them earlier is a chance to help before cost is realized.

How does Cabana support compliance and value-based care goals?

Cabana provides engagement and outcomes reporting that supports HEDIS, utilization, and value-based care goals — without increasing clinical workload.

How long does it take to launch?

Cabana works with the benefits, networks, and tools you already run and stands up quickly — so you extend the value of what's already in place rather than replacing it. To get started with Cabana, book a demo.

What is Cabana Live, and what do members actually do in it?

Cabana Live is a confidential, non-clinical support app your members can use anytime. At its heart are live, professionally moderated group sessions where members talk through everyday stress and realize they're not the only one — alongside guided journaling, mood check-ins, and short, practical content. There's nothing to figure out: sessions are scheduled, facilitated, and easy to join.

How is Cabana Live different from a mental health app or EAP?

Most apps and EAPs wait for members to self-start — and engagement fades fast, so they rarely move the needle on cost. Cabana Live is built around live, human, moderated groups that give members a reason to keep showing up, which is what actually influences utilization over time. It doesn't replace your app, EAP, or network — it makes them work harder by driving the engagement they depend on.

Which member populations is Cabana Live best for?

Cabana Live is a strong fit for the members plans work hardest to reach — Medicaid and dual-eligible populations, Medicare Advantage members, the Veteran and military community, and members with chronic conditions and co-occurring behavioral health needs. It's especially effective with people who've historically stayed disengaged from traditional care — often the same members who become higher-cost later.

How old do you have to be to use Cabana Live?

To use Cabana Live you must be 18 years or older.

Let's See if it's a Fit for Your Plan.

Start with a 20-minute conversation. We'll look at how behavioral health cost and engagement show up across your membership — and where Cabana could help you reach members earlier. No commitment required.

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